ITC Consulting Group works with you to improve communication both within your organization and between your organization and its constituents. In addition to formal training in cognitive science and linguistics at the Massacusetts Institute of Technology, ITC's principal Lang Zerner brings the benefit of ten years of professional experience helping clients improve their communication strategies, tools, and techniques - in print and online.

ITC's unique value to clients stems not only from Mr. Zerner's background and experience, but particularly from the extensive network of subject-matter experts that he has cultivated over the last decade. ITC leverages its network of experts to develop communication strategies that really work, and to identify the best people to implement those strategies. ITC's network of experts, ten years in the making, produces teams that get your communication projects done better, smarter, and faster.

ITC Services and Fees

• The ITC WebWorksTM family services: World-Wide Web design, maintenance, and validation services.
• Marketing communication: Strategy consulting, campaign planning, collateral design and production.
• On-line and print publishing: Document suite planning, publication design, document template design and implementation, file conversion, and World-Wide Web and other on-line distribution.
• Electronic commerce: Banking and finance, EDI, transaction systems, and on-line sales.
• Government information systems: Citizen access, databases, municipal services, and on-line fee collection.
• Technical communication: Programmer and end-user manuals, training programs, and computer-based instruction systems.

ITC charges standard hourly or daily rates for most communication consulting services. Hourly rates are available only for services performed within 50 miles of ITC's San Francisco headquarters. The retainer-based ITC WebWorks(tm) family of services offers substantial discounts from ITC's standard hourly rates.

ITC People

ITC Consulting Group is a dynamic association of independent consultants. ITC draws on its pool of talent to form the right team for your communication project quickly, when you need it. ITC's consultants are among the most talented and sought-after in their respective fields, and only ITC brings them together for you. The ITC network is constantly growing and changing to meet the needs of ITC's clients. We maintain capsule biographies of some of our key consultants here.